Privacy & Security Policy

Jewelsofthevineyard.com Privacy & Security Statement

Jewels of the Vineyard values the trust you have placed in us. As part of our relationship, we recognize and respect your privacy. That is why Jewels of the Vineyard is committed to protecting your privacy and using the information you share with us responsibly.

Our Privacy & Security Statement describes the information we collect about you, as well as why and how we use it. We also explain the choices you can make about how we collect and use your information.

What information is collected?

We collect information – that you provide – when you log in; join our mailing list; register with us; place an order; or participate in a contest, promotion, or survey. Categories of information collected include your name, e-mail address(es), postal address(es), phone number(s) and credit card number(s). In addition, we maintain a record of your purchases from Jewels of the Vineyard. We also may acquire names and mailing addresses for select mailings from third parties. On occasion, we may combine information you provide with other demographic information available to us.

How is my information used?

When you make a purchase from Jewels of the Vineyard, we use your information to process your order and to answer your questions about the status of your order. We may use the information to provide you with periodic e-mails and mailings about Jewels of the Vineyard products, services, and promotions. We also may send you e-mail to help us learn more about your shopping and gifting preferences. In addition, we use information about your product interests and purchases to help us improve our online store and your shopping experience. If you request a catalog from us, if you register with us, or if you purchase from us online or over the phone, you have the option to request marketing materials from us, and we may send you notices about our products, services, and promotions through the mail.

Will my information be shared?

No. To respect your privacy, Jewels of the Vineyard will not sell or rent the personal information you provide to us online to any third party. Jewels of the Vineyard shares information about our clients only with affiliated companies and reputable third parties to provide better service to you. These services may include maintaining and managing customer information, providing customer services, taking and fulfilling orders, conducting Jewels of the Vineyard promotions and surveys, and communicating effectively with our clients. We do not authorize those third parties to make any other use of your information or to send you unsolicited e-mail. In addition, Jewels of the Vineyard may share information that our clients provide with specially chosen marketing partners. We also may share aggregated statistical or demographic information about you with third-party companies in a manner that does not reveal your personal identity.

When Jewels of the Vineyard conducts contests, sweepstakes, promotions and surveys, or joins with other companies to do so, customers who choose to participate may be asked to provide personal information. Jewels of the Vineyard and the other participating companies may use this information for such purposes as notifying winners and fulfilling promotional obligations, and also may cross-reference customer databases to identify common customers.

Information from these activities may be used to explore future promotional opportunities or fulfill contractual obligations. Even if you have chosen not to receive e-mail or postal mail from Jewels of the Vineyard prior to your participation in a contest, sweepstakes, promotion or survey, you still may receive information from Jewels of the Vineyard in connection with such activity if you register for or participate in it. You may choose not to participate in contests, sweepstakes, promotions or surveys if you do not wish to receive information from Jewels of the Vineyard or share your information with Jewels of the Vineyard and the other companies sponsoring such activities.

If you are visiting Jewelsofthevineyard.com through a link from another Web site or search engine, information about your visit to Jewelsofthevineyard.com may be collected by the provider of the other Web site or search engine. We encourage you to review the privacy policies of these other Web sites or search engines. You may avoid disclosing your information to these other Web sites or search engines by entering Jewelsofthevineyard.com directly into the address field of your Internet browser.

How do I access or change my information?

If at any time you want to change or review the information you have provided, simply sign on to Jewelsofthevineyard.com and click on “My Account” at the bottom of the home page. You will be able to change any information stored in your account. Be sure to click “Save” when you complete your changes.

You also can change or access this information by sending an e-mail to cheryl@jewelsofthevineyard.com. Please be sure to include your full name, address, phone number, and e-mail address.

How do I remove my information?

If you would prefer not to receive our e-mails and/or mailings, just let us know. You may submit your request to unsubscribe directly at Jewelsofthevineyard.com. In addition, if you have received an e-mail from Jewels of the Vineyard, you also may reply with the word “unsubscribe” in the subject line. You also may contact us as follows:

Please include your name and address as it appears on the e-mail or postal mail you received from us and indicate “Do not contact me by (e-mail) or (mail).”

Your request may take up to 10 business days to process, and you may receive e-mail or postal mail in the meantime. Your removal request, along with your name and address, will be stored in a “do not contact” file to ensure that we honor your request. Please note that if you make subsequent purchases from our Web site, we will confirm your order by e-mail, and we may need to contact you by phone, e-mail, or postal mail with other questions regarding your order.

What are cookies? Does jewelsofthevineyard.com use cookies?

Cookies are bits of information that are automatically stored on your computer’s hard drive to recognize your preferences in order to make shopping easier. Jewelsofthevineyard.com uses cookies to help us personalize your shopping experience and keep track of your order as you shop in our online store. Your cookie also allows us to recognize you when you return to our site and provides you with access to your account information. Cookies do not contain any personally identifiable information such as name, address or any financial information on your computer.

Jewels of the Vineyard may use reputable third parties to provide services to us, such as to help us measure the effectiveness of our advertising and how visitors use our site, and these third parties also may use cookies on your computer. Jewelsofthevineyard.com respects your right to choose whether to be included in the services that these third parties provide.

You can refuse cookies by turning them off in your Internet browser. In order to disable cookies, please consult your browser’s help section for instructions. If you turn off cookies, however, you will not be able to purchase from our Web site, as we will not be able to track your online order.

How does Jewelsofthevineyard.com make sure my order information is secure?

The safety of your credit card information is important to us, and Jewels of the Vineyard has taken measures to protect the security of your online order information.

Jewels of the Vineyard uses PayPal payment processing to keep your online order information safe. When you submit your order, you will be redirected to PayPal to complete your transaction. PayPal encrypts your credit card number, order information and personal information before it is transmitted to protect it from being decoded by anyone other than Jewels of the Vineyard. Your credit card information is never stored on jewelsofthevineyard.com.

While we implement the above and other security measures to protect your information, please note that no data transmitted over the Internet or any other public network can be guaranteed to be 100% secure.

Does jewelsofthevineyard.com link to other sites?

The jewelsofthevineyard.com Web site may include links to other Web sites that are not under its domain or control. These other Web sites have their own policies regarding privacy that you should review. Jewels of the Vineyard has no responsibility for these linked Web sites.

How does jewelsofthevineyard.com protect children’s privacy?

Jewels of the Vineyard is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13 years of age. Jewels of the Vineyard does not sell products for purchase by children.

Changes to this Statement

Jewels of the Vineyard may update the Privacy & Security Statement periodically. When we make changes, we will post them here. You may wish to check this section from time to time, because by visiting our Web site, you agree to accept any such changes to these policies. Except as otherwise mentioned herein, this Privacy & Security Statement addresses only the use and disclosure of information we collect from you on our Web site.

If you have any questions about our Privacy & Security Statement, please contact us at cheryl@jewelsofthevineyard.com

Effective as of October 1, 2015

FacebookTwitterLinkedInPinterestShare